Vertaling van "Vendita al dettaglio online " (Italiaans → Engels) :

18. Notes that the rapid development of e-commerce has delivered significant benefits for consumers and businesses in terms of innovation, new market opportunities and growth, improved choice, enhanced competition and lower prices; notes, however, that shops are now facing new challenges, thereby making multichannel retail strategies even more important; encourages retailers, in view of the social and cultural role of retail, to make the most of innovative technologies and to develop new business models for their on-line customer base while ...[+++]also expanding the shopping experience in the brick-and-mortar shop, by inter alia, increasing service levels, both before and after the sale;

14. Notes that technical simplification is essential for consumers and that to this end, having regard to the work of the Working Group Report on ‘Transparency in EU Retail Energy Markets’, the same price components should be present in the offer, the contract and the bill, and the presentation of this data should be aligned; believes that in order to make consumers more proactive in the management of energy consumption, they need to be made aware of ways to control consumption, as well as possibilities for energy savings, and energy efficiency and small-scale production; agrees with the Working Group Report in that comparison tools and websites can be a good tool for consumers, if run in an independent, transparent and trustworthy manner ...[+++]; recommends the Commission and the Member States to rollout price comparison websites and consumer-friendly information campaigns, in which local and regional governments should take an active role; welcomes the idea of verifying the accuracy and objectivity of price comparison tools by means of an on-line trust mark; calls on the Commission to explore the possibility of such a trust mark for comparison tools and websites at EU level;

13. Deplores the large gap between the levels of domestic and cross-border online retail purchasing; notes that according to the Consumer Scoreboard 44% of consumers say that uncertainty about their rights discourages them from buying goods from other Member States and that late or non-delivery and fraud are the major factors preventing take-up in cross-border purchasing; calls, therefore, for the EU's consumer policy strategy to support growth and innovation in the retail sector and, in particular, the completion of the digital single market, in order to help EU consumers shop cross-border;

There is scope to build confidence by creating EU online trustmarks for retail websites.

·Create a stakeholder platform by 2012 for EU online trustmarks, notably for retail websites.

31. Calls on the Member States to frame specific civil and criminal legislation on the retailing of violent TV, video and computer games; considers that special attention should be paid to online games aimed primarily at children and young people whose purpose is to generate profit;