A Waterford, città di ubicazione strategica per la fornitura di servizi condivisi a clienti esteri (AOL e Talk Talk UK), Talk Talk ha beneficiato dell'esternalizzazione dei processi aziendali, una tendenza internazionale dell'ultimo decennio nota anche come "business process outsourcing" (BPO).
Talk Talk in Waterford, as near-shore location for the provision of shared services for a foreign client (AOL and Talk Talk UK), benefited from the international trend over the past decade known as business process outsourcing (BPO).